Last Updated: June 2026

Terms and Conditions – 99av Online Gaming Platform Rules

These Terms and Conditions form the agreement between you and 99av when you register, deposit, play, or use any part of the platform. Please read them carefully before creating an account — by registering you are agreeing to everything set out below.

Key Things to Know Upfront

These are the six most important points from the Terms. The full text follows below — please read all sections, not just this summary.

18+ Only, No Exceptions

You must be at least 18 years old to register or play on 99av. We reserve the right to request age verification at any point. Accounts found to belong to minors will be closed and any funds returned after review.

One Account Per Person

Each individual may hold only one account on 99av. Opening multiple accounts — whether in your own name or using someone else's identity — is prohibited and will result in all related accounts being closed.

Your Own Funds Only

All deposits must come from payment methods registered in your own name. Depositing funds on behalf of another person, or using payment methods that do not belong to you, is not allowed and voids any associated winnings.

Bonus Wagering Requirements

All bonuses and promotional offers come with wagering requirements that must be completed before associated funds can be withdrawn. The specific requirements are stated on each offer. Not completing wagering before withdrawal will forfeit the bonus balance.

Account Security Is Your Responsibility

You are responsible for keeping your login credentials secure. 99av will not be liable for losses arising from unauthorised access to your account where you have shared your password or failed to enable available security features.

Responsible Gaming Applies

By agreeing to these Terms you confirm you are using the platform voluntarily, with funds you can afford, as entertainment. Deposit limits and self-exclusion tools are available to all players at any time via account settings.

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the 99av platform, including the website at 99av.onl, the mobile application, and all associated services. By creating an account, making a deposit, or placing a bet or wager of any kind on 99av, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you should not use the platform. Continued use of 99av after any update to these Terms constitutes acceptance of the revised version. 99av reserves the right to update these Terms at any time — see Section 12 for details on how changes are communicated.

These Terms apply to all players regardless of location, device used, or payment method. Registering via the mobile app or browser both fall under the same agreement.

2Eligibility

To register and use 99av you must meet all of the following conditions:

  • You are at least 18 years of age.
  • You are accessing the platform of your own free will, for personal entertainment.
  • You are not acting on behalf of any other person or entity in registering or placing bets.
  • You understand that gambling involves real money risk and that outcomes are determined by chance.
  • You are not registered on any self-exclusion list that you have previously requested.

99av does not make any representation about the legality of online gaming in any specific jurisdiction. It is your responsibility to determine whether accessing and using the platform is legal in your location. By accessing 99av you confirm that it is legal for you to do so.

99av does not claim any government licence, regulatory approval, or official endorsement from Pakistani authorities. We do not provide legal advice and nothing on this platform constitutes a legal recommendation.

Age verification: 99av may request identity documents to verify your age at any time. Accounts where age cannot be confirmed will be suspended pending verification. Winnings accumulated during an unverified period may be withheld.

3Accounts

One Account Rule

Each person may register one account on 99av. Opening duplicate accounts — whether under your own name, a variation of it, or using another person's details — is prohibited. All duplicate accounts will be closed and any balance within them forfeited or returned at 99av's discretion after investigation.

Accurate Information

You must provide accurate and complete information when registering. This includes your real name, date of birth, and contact details. You are responsible for keeping your account information up to date. Providing false information during registration will result in account closure.

Account Security

You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. 99av recommends enabling biometric login (available on the Android app and iOS web app) and any available two-factor authentication. 99av will not be liable for any loss or damage arising from unauthorised access to your account caused by your failure to maintain the security of your credentials.

If you suspect that your account has been accessed without your authorisation, contact support immediately via the in-app live chat.

You can update your email address, contact number, and payment method details from your account settings at any time. Changes to your registered name or date of birth require identity document verification.

4Deposits and Withdrawals

Deposits

99av accepts deposits in Pakistani Rupees (PKR) via JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and supported mobile wallets. The minimum deposit amount is PKR 500. Deposits are credited to your account balance in real time or within a short processing window depending on the payment method used.

All deposits must originate from payment accounts held in your own name. Deposits made from accounts belonging to third parties are not permitted. 99av reserves the right to hold withdrawals pending verification of deposit source.

Withdrawals

Withdrawal requests are processed to the same payment method used for deposit where possible. JazzCash and Easypaisa withdrawals from verified accounts typically process within a few hours. Bank Transfer withdrawals typically arrive within one business day. Withdrawal processing times are estimates and not guarantees — occasional delays may occur during high-volume periods or where additional verification is required.

To make your first withdrawal you must complete identity verification (KYC). We strongly recommend completing KYC immediately after registration so there is no delay when you request your first payout.

Minimum withdrawal: PKR 1,000. Withdrawal requests below this threshold will not be processed. 99av does not charge a fee for withdrawals, though your payment provider may apply their own charges.

Currency

All transactions on 99av are conducted in PKR. There are no currency conversion fees on the platform side. Your balance is maintained in PKR and all bets, winnings, bonuses, and transactions are denominated in PKR.

5Bonuses and Promotions

99av offers promotional bonuses from time to time, including welcome bonuses, deposit match offers, and free spins. All bonuses are subject to the following general conditions unless a specific promotion states otherwise:

  • Bonus funds carry a wagering requirement that must be completed before withdrawal. The applicable multiple (e.g. 30x, 40x) is stated on each promotion.
  • Wagering requirements apply to the bonus amount, and in some cases to the deposit plus bonus combined — the specific promotion will make this clear.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%; live casino games and sports bets may contribute at a lower rate as specified per promotion.
  • Bonuses are for personal use only and cannot be transferred between accounts.
  • One promotion per player, per household, per device and per payment method applies unless the promotion explicitly states otherwise.
  • Attempting to abuse bonuses — including creating multiple accounts to claim the same offer, placing opposing bets to meet wagering requirements, or other bonus-exploitation techniques — will result in forfeiture of the bonus and associated winnings, and may result in account closure.

If you request a withdrawal before completing bonus wagering requirements, the remaining bonus balance and any winnings attributed to that bonus will be removed from your account before the withdrawal is processed.

6Gameplay and Betting Rules

All games offered on 99av — including slot games, live casino tables, and sports betting markets — are provided by third-party software and data providers. Game outcomes are determined by certified random number generators (for slots and table games) or by real-world sporting events (for sports betting).

Once a bet is placed and confirmed, it cannot be cancelled or modified. The outcome displayed by the platform software or determined by the settled event is final. In the case of technical errors that materially affect a game result — such as a software crash mid-round — the affected game round will be voided and the stake returned.

Sports Betting

Sports bets are settled according to the official result of the relevant event. If an event is abandoned or postponed and not completed within the settlement window, bets on that event will be voided and stakes returned. Accumulator bets where one leg is voided are settled on the remaining legs at their combined odds.

In-play bet acceptance is subject to market availability. During fast-moving moments (goal, wicket, etc.) markets may be temporarily suspended. If odds have changed between your tap and acceptance, the updated odds will be shown for your confirmation before the bet is confirmed.

Minimum and Maximum Stakes

Minimum bet on sports markets is PKR 200. Maximum stakes vary by market, event, and account level. Current limits are displayed on the bet slip. 99av reserves the right to adjust individual account limits at its discretion.

7Prohibited Conduct

The following actions are prohibited on 99av and will result in account suspension, closure, forfeiture of funds, and if applicable, reporting to relevant authorities:

  • Registering more than one account, or registering on behalf of another person.
  • Providing false identity or age information during registration or KYC.
  • Using payment methods not in your own name.
  • Any form of fraud, including chargebacks, payment reversal abuse, or collusion.
  • Using automated software, bots, scripts, or exploits to gain an unfair advantage in games or markets.
  • Attempting to exploit technical errors, software bugs, or miscalculated odds for systematic gain.
  • Placing bets with inside knowledge of a sporting outcome.
  • Money laundering or using the platform to process proceeds of unlawful activity.
  • Abusing bonuses or promotions as described in Section 5.

99av monitors accounts for unusual patterns and reserves the right to investigate any account at any time. During an investigation, withdrawals may be temporarily held. If an investigation finds no wrongdoing, any held withdrawals will be processed promptly.

8Identity Verification (KYC)

99av is required to verify the identity of players before processing withdrawals and as part of ongoing account management. You may be asked to provide:

  • A copy of a valid government-issued photo ID (CNIC, passport, or driving licence).
  • Proof of your registered payment method (e.g. screenshot of your JazzCash or Easypaisa account showing your name and number).
  • Proof of address if specifically requested.

Documents should be clear, unedited, and fully visible. Submitting edited, obscured, or fraudulent documents will result in permanent account closure and forfeiture of all funds.

Completing KYC as soon as possible after registration is the best way to ensure there are no delays on your first withdrawal. Most verifications are reviewed and approved within one business day.

9Account Closure

Player-Initiated Closure

You may request to close your account at any time by contacting support via in-app live chat. Before closure, any pending bets will be settled normally. Your remaining real-money balance (after completing any applicable wagering requirements) will be refunded to your registered payment method. Bonus balances not yet met in terms of wagering requirements will be forfeited on closure.

Self-Exclusion

If you wish to stop using the platform for a period of time, you can activate self-exclusion from within your account settings. Self-exclusion prevents you from logging in, depositing, or placing bets for the chosen duration. It can be activated immediately without contacting support. See the Responsible Gaming page for full details.

Platform-Initiated Closure

99av may close or suspend an account at any time if a player is found to be in breach of these Terms. In cases of confirmed fraud, money laundering, or abuse, any balance in the account may be forfeited. In cases where an account is closed for other reasons, the remaining real-money balance will be returned after review.

10Limitation of Liability

99av provides the platform on an "as is" basis. While we make every effort to maintain continuous, error-free service, we do not guarantee that the platform will be available at all times or free from technical faults.

99av will not be liable for:

  • Losses arising from your own decisions while using the platform, including betting outcomes.
  • Losses arising from internet connection failures, device issues, or other factors outside our control that affect your ability to place or manage bets.
  • Losses arising from your failure to maintain account security as described in Section 3.
  • Indirect, consequential, or special damages of any kind related to use of the platform.

Our total liability to you in connection with any single incident or series of related incidents is limited to the net deposit value held in your account at the time of the incident.

11Responsible Gaming

99av is committed to providing a gaming environment where adults can play for entertainment within their own financial means. The platform offers the following responsible gaming tools, all accessible from account settings without requiring support contact:

  • Deposit limits — set a maximum deposit amount per day, week, or month.
  • Session timers — receive a notification after a set play duration.
  • Self-exclusion — lock your account for a chosen period. Can be extended before expiry but cannot be shortened once activated.

By agreeing to these Terms you confirm that you are using the platform voluntarily, with money you can afford to lose, as entertainment. Gaming should never be used as a source of income or a way to address financial problems. If you feel your gaming is becoming a problem, we encourage you to use the self-exclusion tool and seek support.

Full guidance is available on the Responsible Gaming page.

12Changes to These Terms

99av reserves the right to amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via a platform notification or email to the address on file. The updated Terms will also be published on this page with a revised "Last Updated" date.

Your continued use of the platform after notification of changes constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, you should cease using the platform and request account closure before the effective date of the changes.

For questions about these Terms, contact support through the in-app live chat or by emailing [email protected] (shown as text — not a clickable link).

These Terms were last updated in June 2026. Players who registered before this date and have not previously reviewed the Terms are encouraged to read them in full before their next session.

Agreed to the Terms? You Are Ready to Play

Register for free, deposit in PKR via JazzCash or Easypaisa, and access slots, live casino and PSL sports betting — all from one account.