This Privacy Policy explains what personal information 99av collects when you use the platform, how it is used, who it may be shared with, and how it is kept secure. Reading this helps you understand what data sits behind your account and how you can exercise your rights over it.
Six core principles that shape how we handle your data on 99av. The full policy follows below.
We collect personal information only when it is necessary for account operation, identity verification, payment processing, or responsible gaming compliance. We do not collect data we do not need.
All account data, payment details, and session information is encrypted in transit using TLS and stored using industry-standard encryption at rest. Your JazzCash or Easypaisa account details are never stored in plain text.
99av does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with service providers is governed by confidentiality agreements and limited to what is necessary.
You have the right to access, correct, and request deletion of your personal data. Requests can be made through account settings or by contacting support. We respond to verified requests within a reasonable timeframe.
Personal data is retained for as long as your account is active and for a defined period after closure as required for financial and compliance record-keeping. Data is deleted or anonymised once the retention period expires.
In the unlikely event of a data security breach that affects your personal information, we will notify affected users promptly and take immediate steps to contain the breach and review security measures.
This Privacy Policy applies to all services offered by 99av, including the website at 99av.onl, the Android mobile application, and the iOS web app. "We", "us" and "our" refer to 99av. "You" refers to any person who registers an account, visits the platform, or uses any service offered through it.
By creating an account or using 99av, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. If you do not agree with this policy, please do not register or continue using the platform.
This policy should be read alongside our Terms and Conditions, which set out the rules governing your use of the platform.
This policy was last reviewed and updated in June 2026. Significant changes to the policy will be communicated to registered users before they take effect. See Section 12 for details.
The personal data 99av collects falls into the following categories:
| Category | What It Includes | Why It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, selfie or document scan | Age verification and KYC compliance |
| Contact Data | Email address, mobile number | Account communication, support, security alerts |
| Financial Data | Payment method type, account identifier (e.g. JazzCash number), transaction history | Deposits, withdrawals, fraud prevention |
| Account Data | Username, account balance, bet history, game history, bonus status | Platform operation, dispute resolution |
| Device & Technical Data | IP address, device type, OS version, browser type, session timestamps | Security, fraud detection, technical support |
| Usage Data | Pages visited, features used, time spent, game preferences | Platform improvement, personalisation |
We do not collect sensitive personal data such as ethnicity, religion, or health information. We do not collect financial card numbers directly — card payments are processed through third-party payment processors who operate under their own data security standards.
Data is collected through the following means:
Your personal data is used for the following purposes:
To create and maintain your account, verify your identity and age, process login and session management, and communicate account-related information such as password resets and security alerts.
To process your deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, cards and other supported payment methods. Transaction records are maintained for financial reconciliation and dispute resolution.
To ensure games, sports betting markets, and live casino services function correctly. To settle bets, credit winnings, manage bonus balances, and maintain accurate account histories.
To detect and prevent fraud, money laundering, identity theft, and other prohibited conduct as described in the Terms and Conditions. Technical data including IP addresses and device fingerprints is used to identify suspicious activity patterns.
To support responsible gaming measures, including monitoring for patterns that may indicate problem gambling behaviour, processing self-exclusion requests, and applying deposit limits that you have set.
To send you service communications (account notices, payment confirmations, security alerts). We may also send promotional communications about bonuses and new features if you have opted in to marketing messages. You can opt out at any time via account settings.
Aggregated and anonymised usage data is used to understand how the platform is used, identify areas for improvement, and make decisions about features and game library additions.
We do not use your personal data to make automated decisions that produce legal or similarly significant effects on you without human review. Bet settlement is determined by game outcomes or sporting event results — not personal data profiling.
All transactions on 99av are conducted in PKR. When you make a deposit via JazzCash or Easypaisa, the payment is initiated through that provider's own infrastructure. 99av receives a confirmation of successful payment and records the transaction amount and method — we do not store your JazzCash PIN, Easypaisa wallet password, or full mobile banking credentials.
For Bank Transfer and Raast payments, we store the bank account or Raast ID you used for the purpose of matching transactions and processing withdrawals back to the correct account. For card payments processed through our payment gateway, full card numbers are handled exclusively by the payment gateway provider operating under PCI DSS standards. 99av stores only a masked reference to the card (e.g. last four digits) for your own reference.
Payment records — amounts, timestamps, methods, and transaction references — are retained as part of your account history for as long as your account is active and for a defined period after closure for financial reconciliation and dispute resolution purposes.
Withdrawals are sent to the payment method associated with your verified account. To add or change a payment method after account creation, identity re-verification may be required to prevent account takeover and withdrawal fraud.
99av uses cookies and similar technologies (local storage, session storage) on the website and within the web app. The Android application does not use browser cookies but uses device storage for session management and cached game assets.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but may affect certain preference-based features.
We retain your personal data for as long as your account is active. Once you close your account, we retain your data for the following periods based on data category:
After these retention periods, data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
You have the following rights in relation to your personal data held by 99av. To exercise any of these rights, contact our support team through the in-app live chat or by emailing [email protected] (text only — not a clickable link).
Request a copy of the personal data we hold about you. We will respond within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data. Some corrections require identity re-verification.
Request deletion of your personal data. Note that data subject to legal retention requirements cannot be deleted until the retention period expires.
Request that we limit how your data is processed while a complaint or correction request is under review.
Request a structured, machine-readable copy of the data you have provided to us directly.
Withdraw consent for marketing communications at any time via account settings or by contacting support.
99av implements the following technical and organisational measures to protect your personal data:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security concern relating to your account, contact support immediately.
Phishing reminder: 99av will never ask for your password via email, chat, or phone call. If you receive such a request, do not respond and report it to support immediately.
99av is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that data belonging to a minor has been collected — for example, if a registration is found to have been made using a false date of birth — that account will be closed immediately and all associated data deleted, except where retention is required for fraud reporting purposes.
If you believe that a minor has registered an account on 99av, please contact support immediately with details so we can investigate and act accordingly.
99av may update this Privacy Policy from time to time as the platform evolves, as new payment methods or features are added, or as legal requirements change. When material changes are made, we will notify registered users via a platform notification or email before the new policy takes effect.
The "Last Updated" date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.
For any questions about this Privacy Policy or how your data is handled, reach out to our support team through the in-app live chat or email [email protected] (text only).
This Privacy Policy was last reviewed in June 2026. If you registered on 99av before this date and have not read the current version, we recommend reviewing it in full before your next session.
Register a free account, deposit in PKR via JazzCash or Easypaisa, and access slots, live casino and PSL sports betting with confidence.